Is “pre-sales service” of turnstile project important?
Of course, it is very important; it decides whether a client could get the right turnstile.
▲glass turnstile CPW-120Y
Will you consider the problems below when you select the turnstile?▽▽▽
1.Is the turnstile that you chosesuitable for the application?
2.Do you consider the environment of outdoor/indoor, special area (chemical plant, seaside, high temperature, dusty and so on)?
3.Which model of turnstile suitable for the installed place (swing gateturnstile, wing gate turnstile, sliding gate turnstile, tripod turnstile, full height turnstile, and so on)?
4.How many lanes? Whether the installed place is reasonable? (Consider the distance between the all around.)
5.Is the style of the turnstile compatible with the installed place?
6.What function does the turnstile need to achieve?
7.How does turnstile integrate with access control system, attendance system, visitor system, etc?
8.How to fix the foundation /wired?
9.Doesit need the glass fence?
10.Doesit need the PWD lane, luggage lane?
…………
All above are just some of the factors to consider before the sales, and there are many other factors to consider when it comes to actual projects. In a word, CMOLO will help you think out and communicate with you in advance about both the factors you have consideredand the ones you haven't. For pre-sales services, we will do more and better than others. Customers who cooperate with us all express satisfaction and praise for our pre-sales service.
What contain in CMOLO “pre-sales service”mainly?▽▽▽
1.Communicate with clients, analyze and understand the requirements of project, assess the demand’s feasibility preliminarily.
2.Engineers investigate on site.
3.Summarize the project situation and set up the project team.
4.Make the professional solution (Including function, cost, effect picture, module development, supporting system integration, wiring specification, etc.)
5.Confirm final solution with client.
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What are the advantages of CMOLO pre-sales service?
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1. With 12 years of professional industry experience, we will understand customers' project requirements in detail/guide customers to accurately explain their requirements/correct their wrong proposals, and analyze customers' project requirements.
2. From the perspective of demand, price, design, development, production, transportation, installation, use and after-sales service, the project situation is comprehensively analyzed, without missing any details, so as to avoid potential risks in the future and customize reasonable turnstile solutions.
3. On the basis of professional experience, everyone can efficiently provide quality service to customers.
What are the benefits of getting a good pre-sales service?
1.Answer questions,and help customers know well about turnstile.
Turnstile is a non-standard customized product, many customers do not know much about it, need to learn more info from the supplier, so as to understand the turnstile and make clear their project needs.
For example, do not know what kind of turnstile is suitable for their installed place, through professional pre-sales communication, it can easily solve the problem, the office building can choose the beautiful shape of the speed gate, flapturnstile, sliding gateturnstile, the factory can choose pedestrian/cyclist shared outdoor turnstile, the community can choosefullheightturnstile .
2.It is convenient for customers to compare turnstile products and services, choose the best supplier.
The more comprehensive the pre-sales product and service information provided by the supplier, the more beneficial it is for the customer to know well the product and service quality of each supplier.Customers can compare whether the supplier is professional enough, whether the product meets the demand, whether the product has enough advantages, how cost-effective, after-sales service, etc., from the project before and after the overall grasp of the present and future situation, to choose the best solution of turnstile.
3.Obtain professional and accurate advice to avoid potential problems.
Some customers may not understand the turnstilebrake , they provided a preliminary assumption is not reasonable, we will correct and give the correct advice. For example, if they choose 304 SS in a project of seaside, may lead to the problem of rust, we will put forward the proposal to replace with 316 SS.
4.Obtain comprehensive and reasonable turnstile solution.
A perfect solution should consider appearance, function, material, opening and closing speed, size, quantity, type, installedspace, wiring, module design, supporting system and so on. Only ensure that the solution design is accurate, it can ensure the actual use of the turnstile requirements, so that customers have no worries.
5.Obtain comprehensive and high quality turnstile product manuals.
We will provide clients with professional solution, product manual, installation manual, simulation diagram ofturnstile, specification of turnstile, layout, wiring instruction, etc. That will help client know well our turnstile, know how to use and installation, know the effect of turnstile on site, get the competitive advantage information for bids, and so on.
6.Communicate effectively and save time without trouble.
On the basis of rich professional knowledge reserve, we can quickly and accurately answer the customer's questions, even some not considered by the customer will be explain, reduce a lot of unnecessary trouble, speed up the communication process, save time for both sides.
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▲China Mobile-Simulation diagramof Face recognition turnstile project
The reason why CMOLO can provide customers with a quick response and professional and efficient pre-sales service is that we have a professional service team.
1. Marketing department:All sales consultants have more than 8 years of service experience in the turnstile industry, can accurately grasp the customer's turnstile project needs, and the pass on feedback correctly.
2. Product department:With a team of 12 years working in the turnstile industry, we can develop professional turnstile solutions including turnstile, accessories and supporting systems for all application.
3. Design department: Designers have up to 10 years of experience in the turnstile industry, according to customer demand, can be very flexible to design beautiful appearance diagram, simulation diagram and so on.
4. R&D team:Born with CMOLO, it has been 12 years old and has been focus on turnstile. From the appearance to accessories and to the whole machine R&D, there are high standards of R&D norms. We start from the source of R&D to ensure that the turnstile performance is stable, beautiful, and durable. For each turnstile project of the customer, the R&D department will conduct customized development according to the project requirements with strict standards, and check every detail of the technology.
Communication between each departments is a closed loop process, which is not only share out the work and cooperate, but also close communication, to ensure that the whole process of the project is carried out quickly and smoothly, to ensure that the information is conveyed in place, to make the correct, high-quality turnstile products for customers, to provide customers with efficient and professional services.